Texts answered in seconds
Replies to inbound texts the moment they land — confirming orders, answering questions, and nudging conversations forward in your brand's voice, day or night.
AI Customer Experience Platform
Always answering.
Always answering.
Always human.
WOOMIR is the AI customer-experience platform for small and growing teams. It handles SMS, live chat, email, voice, and social on its own — and hands the conversation to a real person the moment judgment or empathy is needed.
Free trial
No credit card
Money-back guarantee
MeetOne yourplatform, customersevery anywherechannel.
A conversation that starts as a text can move to chat, jump to email, and end on a call. WOOMIR follows all of it — one thread, one memory, one voice — so customers never repeat themselves and your team never loses the plot.
01 / Channel
SMSText replies in seconds
02 / Channel
Live ChatOn your site & app
03 / Channel
EmailFull thread, end to end
04 / Channel
VoiceAnswers the phone
05 / Channel
SocialPosts, DMs & comments
06 / Always
Human HandoffA person, on cue
OneInbox
Every channel routed into a single, shared conversation — watched continuously, answered instantly.
Explore the agentsEveryChannel
Meet the agents that answer instantly, resolve completely, and know exactly when to bring in a human.
Resolves the routine, routes the rest
Lives on your site and app, greets every visitor, deflects the repetitive questions, and hands anything sensitive to a person — with the full conversation attached.
Reads, understands, replies
Works whole email threads from start to finish, drafting accurate, on-tone replies that read like a member of your team wrote them — not a template.
Picks up the phone
Answers calls, handles the common ones, and stays on the line until a question is fully resolved — or a human steps in without the caller starting over.
Watches every mention
Monitors your social channels, comments, and DMs, then responds in public and private — keeping the tone consistent and on-brand everywhere you show up.
Spots the right moment
Reads intent in the conversation and recommends, bundles, or extends at exactly the moment it helps — turning routine support into measured, well-timed growth.
HumanNever in the‘just loopa bot.’
Speed alone isn't service. WOOMIR resolves the routine in seconds, then hands the conversation to your team the moment it calls for judgment, empathy, or a decision only a person should make — so customers feel heard, not processed.
Knows your business cold
An auto-built knowledge base
WOOMIR generates a knowledge base from your existing help content, policies, and past conversations — then keeps it current as your business changes, so answers stay accurate without anyone maintaining a wiki.
Answers in your voice
Accuracy, on-brand
Every reply is tuned to your tone and values. WOOMIR doesn't just answer correctly; it answers the way you would — measured, consistent, and never robotic — so each interaction reflects what your business stands for.
A human, the moment it matters
Seamless escalation
When a conversation needs a person, WOOMIR hands off to a dedicated human agent with full context attached. The customer never repeats themselves, and your team blends automated speed with human oversight.
Grows with what it learns
Insight, custom models & upselling
Every interaction feeds continuous insights and, on higher tiers, custom models tuned to your business — surfacing what to improve and where the right, well-timed offer can turn support into growth.
WhatMore youthan alsojust getanswers.
Replies are only the start. Underneath every conversation, WOOMIR builds knowledge, connects your tools, personalizes each journey, and shows you exactly what's working — so customer experience becomes a place to learn and grow, not just a queue to clear.
WOOMIR Insights — every conversation, channel, and outcome in one live view.
A reporting layer that monitors activity continuously and turns it into analytics built to support growth — so you always know what customers are asking and how well it's being handled.
Self-building knowledge — drafted and updated from real conversations.
Automated knowledge-base generation means your answers stay accurate and current on their own, learning from every interaction instead of waiting on a manual update.
Fifty-plus integrations — connect the tools your team already runs on.
A library of more than fifty integrations links WOOMIR to the rest of your stack, so context flows where it's needed and productivity compounds across every tool you use.
Journeys that adapt — tailored to the customer in front of it.
WOOMIR personalizes each customer journey in real time, shaping every interaction around who's asking and what they need so engagement stays relevant from first touch to resolution.
Seamless handoff — escalate to a real agent with full context, instantly.
The AI hands off to a dedicated human agent whenever a situation requires it, blending automated speed with human oversight so responses always match your values and tone.
Around the clock — answer customers at any hour, on any channel.
Because WOOMIR is always on, you can interact with customers any time, anywhere, without staffing a night shift — and still escalate to a person when one is needed.
Let’s talk · Start free
Start free.
No credit card. A money-back guarantee. Tell us a little about your business and we'll help you find the right fit before you launch — then get your trial set up.
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